I had very low volume issue on my iphone 6s and was not able to hear anything while making calls. I want to share my experience regarding latest visit to best buy's geek squad ( NY 5th Ave ) vs Apple store ( NY 5th Ave). Best buy's geek squad vs Apple store.How long do Geek Squad repairs take You may ask, Does Best Buy membership cost money My Best Buy is free to join and there’s no ongoing membership fee. Tech Support members can also get up to 90 minutes of in-home support for a 49.99 fee per visit. Third party phone and Web services are there for you, but how helpful are they, and which is the best one? To find out, we tested the quality of three large services:How much is best buy geek squad 1-800 GEEK SQUAD (1-80). So, it's not insignificant. In 2014, Geek Squad brought in 1.8 billion in revenue, which was a drop from the previous year, but still accounted for 5 percent of Best Buy revenue.
Support service subscriptions start at $19.99 (monthly) and $199 (annually) per computer. Support.com ( support.com) also offers phone and remote repair services and it says that its agents are Gold-certified technicians as well. Each iYogi agent is a Microsoft Gold-certified technician. The support can also be purchased for any PC for $139 per year, which grants access to unlimited help. iYogi ( iyogi.net) offers 24/7 tech support that comes bundled free with any PC purchased from Amazon.com or Wal-Mart.com. The company claims all technicians are native English speakers with either Best Buy certification, four years of computer diagnosis and repair training, or A+ computer certification.In this section, well walk you through the cost of certain repairs at repair outlets, and how much it would cost at an Apple store. How Much Does Geek Squad Cost Repair Windows 7 Novices WhoOn our second call, we presented ourselves as Windows 7 novices who had seen Microsoft’s commercials and wanted to learn how to stream music from one Windows 7 notebook to another. When we contacted each service, we claimed we could no longer video chat in Skype. On our first call to each service, we disabled the laptop’s webcam in the Windows Device Manager. Support.com only assist users with computers running Windows 7, Vista, or XP there is no Linux, Mac OS X, or Unix at this time.We conducted our test by feigning two problems with a Gateway NV7915u notebook. Mac os sierra for pc downloadWe did, and within seconds we were chatting with him face-to-face: problem solved. Anthony called us within seconds and told us to fire up Skype for a video chat. Anthony took over the machine and went directly to Device Manager, where he discovered the webcam had been disabled he sounded surprised to find it turned off (to be fair, we would be, too).After activating the webcam, he asked us for our phone number and for us to restart the computer. He prompted us to initiate a video chat, which (naturally) failed. He gave us his Skype ID, which we added to our contacts list. Emulator for mac for speedrunningGeek Squad lists Software Install (which includes software configuration) as a $49.99 operation.Based on our experience, we strongly recommend Geek Squad’s tech support services. After the music flowed from one computer to another, we asked about pricing, and were given another freebie. This process didn’t require the use of remote access software, and took less than five minutes to set up. Asked if both computers were connected to the Internet (which we confirmed), and he correctly walked us through the steps of creating a Home Group (launching the program, creating a password, selecting file types). To see if he could get our NV7915u to stream music to a separate Windows 7 notebook. Consider it on us.” According to Geek Squad’s website, the cost for generic Computer Hardware Repair starts at $29.99.We connected with Geek Squad Agent Josh W. Then she transferred us to an agent who would not give us his name when we asked for it twice. She called back ten minutes later to take down our credit card information. We confirmed, and she told us she’d call back shortly to take our billing information, and to shuttle us to a technician who would work with us to handle the problem. Then we were moved into a chat session with Jeenet Sorokhaibam, who asked about our PC problem.After telling her about our webcam issues, she reminded us of the $139 annual subscription fee and asked if we’d like to proceed. After clicking on the Chat Now button, we were prompted to enter our name, phone number, and e-mail address into a form. However, iYogi delivered mixed results, and some may have trouble understanding the agents’ strong accents.Unlike the Geek Squad agents that immediately jumped on the problems we presented to them, iYogi demanded we jump through some hoops first when we surfed to its website at 10:30 a.m. Like Geek Squad’s Josh W., this iYogi agent (who also refused to give his name) verbally walked us through the act of setting up a Home Group (launching the program, creating a password, selecting files types) and streaming media from one notebook to another. Upon telling him we didn’t have it, he became noticeably frustrated he then launched system restore and turned back the clock to a day before—overkill for a problem that could have been fixed in Device Manager.Fortunately, the next technician that assisted us was far more efficient. When he returned, he was quite curt, suggesting we find the webcam’s driver disk. What should have been a near-instantaneous repair transformed in a 1-hour-and-45-minute phone call that we struggled to understand.At one point we were on hold for more than half an hour. But he skimmed right over the webcam listing and exited Device Manager. He accessed the system, and found his way to the Device Manager, where he reactivated the camera. In addition, iYogi could better serve its customers if there were native English speakers on staff.Tim instructed us to launch the webcam, which brought up the expected error. Granted, iYogi covers one year of service, but there’s no guarantee that we’d actually need the coverage again. His Indian accent was far more comprehensible than his predecessor, which was welcome.Paying $139 to fix our two minor problems seems excessive. ![]() Support.com was faster than Geek Squad overall, but the edge goes to Best Buy’s service because they were willing to fix our specific problems on the house. Those not willing to deal with those headaches may prefer Support.com’s more expensive unlimited service plan ($199 annually).Geek Squad and Support.com will probably be more to your liking if you rarely need tech support, as they offer low-cost one-time fixes. If you frequently find yourself in need of assistance, iYogi’s $139 annual subscription will pay for itself in just a few calls (if you’re willing to deal with potential communications problems and have some time to kill).
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